Shipping policy

All headphone orders will be processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be handled on the next working day. We use bubble packaging to protect headphones against scratches and damage during transit. Once dispatched, you will receive an email with tracking information; please allow 24 hours for the tracking link to activate.

Standard shipping takes 3–7 business days for domestic delivery. Expedited shipping is available at checkout for faster arrival. Free standard shipping applies to orders over $75. For international shipments, delivery usually takes 10–20 business days. Import duties, customs fees and local taxes are the buyer’s responsibility.

Please double-check your shipping address at checkout. We are not liable for packages sent to incorrect addresses. If your headphones arrive damaged or lost, contact our support email within 7 days of delivery, and provide photos of packaging and defects for claim review. Delays may occur during holiday sales or customs inspection.